- LLAGUT使用簡單且安全的Stripe 線上刷卡系統。
- 任何退換貨請先以email 通知我們。
- We process all payments through Stripe’s credit card gateway because it’s safe and fast, and we love that.
- Stripe payments are convenient, immediate, traceable and safe (your sensitive financial information and credit card number are never shared with us).
- All our prices are in Euro (EUR). Our credit card gateway will automatically convert them into your currency.
- Credit card payments processed for both Taiwan and overseas clients, may be subject to an overseas transaction fee charged by your credit card company or bank.
- Once we get your order, we will first jump for joy, send you a confirmation email and start preparing your goods.
- Please allow 2 business days for us to get everything ready and dispatch your goods.
- Please provide us your cell phone number at the checkout page. It makes delivery easier.
- Good news! FREE WORLDWIDE SHIPPING on bags, shoes and two or more small leather goods.
- International orders may incur custom duties or local taxes and you are responsible for duties incurred upon delivery.
- We don’t want your goods to get to someone else. Please check your order and make sure there are no mistakes.
- Once your order has been dispatched, you will receive a confirmation email including a tracking number.
- In case you want to return or exchange any good, please send us an email first to firstname.lastname@example.org.
- We accept returns or exchanges on undamaged and unused items within 10 days of delivery date.
- Please remember that returns must include original receipts, tags and original packaging.
- We don’t want your goods to get lost upon delivery, neither upon return shipping. Please use a reliable shipping service to send any return, since we cannot be responsible for any lost, stolen or damaged goods incurred upon return shipping.
- Free worldwide shipping does not apply for shipping nor insurance fees on returned goods. Transaction fees cannot be refunded.
- We will process your return within 10 days upon we receive the returned goods.
- Your refund will be processed in the form in which payment was received, as easy as that.